Refund policy

Effective Date: 12/01/2025

Please Read Before Purchasing 

Slab Nests offers collectible products, including curated mystery bundles. All customers are responsible for reviewing product descriptions, images, and policies prior to purchase.

Images may show example bundles, and contents may vary.

 

Return Window

For eligible items, return requests must be submitted within 7 days of delivery, based on carrier tracking confirmation.


Final Sale Items

Due to the nature of collectible and market-sensitive products, the following items are final sale and not eligible for return or exchange, except as outlined under Damaged, Defective, or Incorrect Orders:

  • Mystery Bundles / Mystery Boxes / Surprise Bundles
  • Graded cards (PSA, CGC, etc.)
  • Single trading cards
  • Sealed trading card products once opened
  • Clearance or Final Sale items

This policy aligns with common standards in the collectibles and trading card industry.

 

Eligible Returns (Non-Mystery Items Only)

Certain non-mystery merchandise may be eligible for return within 15 days, provided the item is:

  • Unused
  • In original packaging
  • In resellable condition

Examples (when purchased individually and not part of a mystery bundle):

  • Display stands
  • Slab protectors
  • Accessories

Shipping costs are non-refundable unless the return is due to our error.

No Restocking Fee

 

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, missing items, or incorrect, we will assist with a replacement or refund.

To be eligible, you must contact us within 48 hours of delivery and provide:

  1. Your order number
  2. Clear photos of the outer shipping box and label
  3. Clear photos of the damaged or incorrect item(s)

Damage caused after delivery or during opening is not covered.


 

Mystery Bundles

 

All Mystery Bundle sales are final. We do not accept returns or exchanges due to preference, duplicates, or perceived value.

Claims are only accepted for damage, missing items, or incorrect items.

 

Refund Processing

 

Approved refunds are issued to the original payment method. Processing time depends on your payment provider and financial institution.

 

Return Shipping

If a return is approved:

  • Customers are responsible for return shipping unless the return is due to our error.
  • Returned items must be properly packaged. Items damaged during return shipping may not be eligible for a refund.


Contact Us

For order issues or return requests, please contact:

📧 Email: support@slabnests.com

📦 Subject Line: Return Request – Order #[Your Order Number]